FAQs

There are two ways to navigate the Hope & Glory website and find the products that you are looking for:

Browse the Store
We offer all of our teas online, and encourage you to browse at your leisure. Simply click on a Collection to see the types of tea available.

Search Products
If you want to save time and search for the product you are looking for, we also offer a search function. You may also search by keyword to find related teas which we think you may enjoy.

Please click on the My Account tab on the homepage and you will be able to create an account.
There is a forgotten password link on the sign-in page.

Yes. Hope & Glory takes your confidential information very seriously and takes precaution to ensure the safety of you details. Please refer to our Privacy Policy for more details.

Hope & Glory uses Verified by Visa and MasterCard SecureCode. These initiatives have been introduced to help protect your card against unauthorised use by allowing you to set-up a personal password. Once registered, this offers you greater protection when online shopping, and reduces the unauthorised use of your card on the Internet. For further information on these schemes, please see the Visa and Mastercard websites.

No, at this stage we cannot accept telephone orders.

To find out more about returns, refunds and replacements please see our Returns Policy. This does not affect your statutory rights.

Our delivery options can be found here.